Privacy Policy

Team Tactics, UK GDPR and Privacy Notice

At Team Tactics, we are committed to protecting the privacy and security of your personal data.

This privacy notice explains how we collect, store and use personal information in accordance with UK General Data Protection Regulation (UK GDPR).

(Updated 01/03/2025)

The type of personal information we collect

We collect and process the following information:

  • Personal identifiers and characteristics including name, company name, email address and phone number
  • Your marketing preferences
  • Information about your use of the website
  • Any extra information you provide at the time of enquiring about our services

 

Why we gather your personal information

We gather this information to be able to understand your requirements and needs for the following purposes:

  • Communicate with you regarding event details, bookings or enquiries
  • We may contact you via email or phone with newsletters or other events that may be of interest to you
  • Respond to a complaint you may raise
  • To improve the quality of our services through feedback or market research. This may be by phone or email
  • Manage legal claims or any investigation matters

 

Marketing

If you have enquired with Team Tactics, you may receive emails and newsletters with events that might be of interest to you, unless you have opted out to receive marketing emails.

To remove your consent from our database please email marketing@teamtactics.co.uk.

 

Third Parties which have access to the data collected

We do not share your personal data with third parties expect for the following:

  • Service Partners: Trusted partners, suppliers and venues who assist in the delivery of your event.
  • Charity Partners: Chosen charity partners for your event.
  • Legal Authorities: When required to by law or to protect legal rights.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: Sales and Operations Director:charles@teamtactics.co.uk/ The Barn, Stone Stile Oast, Faversham, Selling, Kent, ME13 9SD/ 0203 905 1750)

(b) We have a contractual obligation.

(f) We have a legitimate interest.

 

How long we retain your personal data

Team Tactics will only store personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or contractual obligations.

Once personal data is no longer needed for its original purpose, we will securely delete the data or anonymize it.

 

Your Data Protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

If you have any concerns about the use of your personal information by Team Tactics, please contact:

charles@teamtactics.co.uk/ The Barn, Stone Stile Oast, Faversham, Selling, Kent, ME13 9SD/ 0203 905 1750)

If you make a request, we have one month to provide a response.

If you have unresolved concerns about how we process your personal data, you have the right to complain to the Information Commissioner’s Office (ICO).

Helpline number: 0303 123 1113

 

How we use Cookies on our website

Cookies are text files which this web site, like most sites, places on your computer when you visit. For further information about cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

We use cookies on our site based on the grounds of our legitimate interests, to help us monitor visitor use of our site through Google Analytics in order to improve it, and to provide certain features such as Live Chat.

If you’re not happy with our site’s use of cookies, you can delete our cookies after visiting (the above sites tell you how) or use your browser’s anonymous settings (‘Incognito’ in Chrome, ‘InPrivate’ in Internet Explorer, ‘Private Browsing’ in Firefox and Safari) to visit our site.  Alternatively, you can set your browser not to accept cookies, although please be aware some of our site features may not function properly as a result.