Privacy Policy

Team Tactics Privacy Notice

This privacy policy explains how we use any personal information we collect about you when you use our website. (Updated 25/08/2021)

Our contact details

Name: Team Tactics

Address: Stone Stile Oast, Selling, Faversham, Kent ME13 9SD

Phone Number: 0203 905 1750

E-mail: marketing@teamtactics.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers & contacts and characteristics including name, company name and contact information.
  • Any extra information you provide at the time of enquiring about our services.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You are interested in one of our events services
  • You provide us with feedback post event
  • You enter into any competitions

We use the information that you have given us in order to:

  • Process your order, manage your event and, if you agree, to email you about other events that may be of interest to you.
  • Process booking forms to complete your order, process invoices for payment purposes and to contact you with details about your event.

We may share this information with your chosen venue or any other suppliers involved in completing the event.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: Shelby Neat – shelby@teamtactics.co.uk

(b) We have a contractual obligation.

(f) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored on our secure password protected CRM tool.

We keep client enquiry information for an appropriate timespan to enable to successful execution of the event. We will then archive your data by removing it from our CRM tool.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at shelby@teamtactics.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at shelby@teamtactics.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

How we use Cookies on our website

Cookies are text files which this web site, like most sites, places on your computer when you visit. For further information about cookies, visit www.aboutcookies.org or www.allaboutcookies.org.

We use cookies on our site based on the grounds of our legitimate interests, to help us monitor visitor use of our site through Google Analytics in order to improve it, and to provide certain features such as Live Chat.

If you’re not happy with our site’s use of cookies, you can delete our cookies after visiting (the above sites tell you how) or use your browser’s anonymous settings (‘Incognito’ in Chrome, ‘InPrivate’ in Internet Explorer, ‘Private Browsing’ in Firefox and Safari) to visit our site.  Alternatively, you can set your browser not to accept cookies, although please be aware some of our site features may not function properly as a result.